The result of Cable Lock's commitment to service, quality and reliability is customer satisfaction.

We are committed to making you a satisfied customer. The most important prerequisite of customer satisfaction is your communication to us before we start, and your cooperation when we're underway. Tell us your needs and expectations. Chances are we are already prepared to meet them. If your needs are special, we will make every effort to satisfy them. We want to minimize any inconvenience or disruption of your normal lifestyle. Help us exercise caution near open holes around your home. We will do our best to minimize the safety risk to you and visitors by keeping our excavations covered when we are not on site.

A foundation problem is one of the most serious problems you as a homeowner may ever face. Cable Lock's commitment to service, quality, reliability, and customer satisfaction will turn a major problem into a minor inconvenience.

Beryl Ferrara, Harvey 70121

"When the crew arrived, I was suffering with a headache. I spoke with the foreman and he informed me of everything they would do. I relaxed in my bedroom, door closed, and allowed the medication to ease my discomfort. The crew worked from approx. 9:30 am to about 5:30 pm, having hauled away debris, leaving the work area immaculate. Thanks!"

Joyce Cornibe, New Orleans 70124

"It was great getting not only professional service, but you evidently hire people "with smiling faces." Just as Cable Lock was highly recommended to me, I will recommend it to everyone else. I'm leaving the sign in the yard for a while, too. By the way, I want the same crew when I decide to do the front half. Thanks again!"

Andre Cormier, New Orleans 70058

"Was foreman courteous: "extremely courteous"

Did foreman answer any questions or concerns: "yes"

Were employees courteous and kind: "extremely!!"

Did we leave the yard/house as we found it: "yes"

Did we clean up to your satisfaction: "yes indeed!"

Did we leave the yard/house in a safe way: "yes indeed!"

Overall how would you rate our service: "excellent""

Overall how would you rate our work: "excellent"

What could we do to better our service: "one cannot improve perfection"

Comments/Questions: "We would highly recommend your company to anyone who needs foundation repair work."

Ronnie Reese, New Orleans 70131

"I was very pleased with your personnel and how you conducted yourselves. You shall go far if you maintain honesty."

Freddie Evans, New Orleans 70131

"I am very pleased with the work that was done and will recommend the company without reservations."

Willie Young, Metairie 70003

"Cable Lock was a pleasure to do business with, starting with our salesman who was very informative. All of the workers were very diligent in their work. Tony and Darren were a pleasure to have around our house and did a wonderful job. It was a joy to work with your company."

Nancy Glangrosso, Waggaman 70094

"I wanted to express my pleasure in the work your company did at my home.

"I had six different estimates. From my first contact, by phone, Cable Lock was different. Diana was prompt and helpful when setting up an appointment. Paul came on time. His explanation was understandable and his estimate was one of the lowest. The work was done when promised, neatly, unobtrusively, and under the estimate. The supervisor, Darren, and his crew were friendly and professional.

"I would be proud to recommend Cable Lock Foundation Repair to anyone. If you ever need a reference - call me."

Louise Jones, New Orleans 70131

"I was very impressed with your method and style of work. In my 28 years in real estate, I have never seen a crew come, do the work, with as little damage and mess to the lawn and shrubs, etc., and leave it as clean upon completion."

Wade and Yvettte Ponthier, New Orleans 70131

"Please let me use this means to thank you and your very diligent crew for the outstanding job accomplished in leveling our home. As stated to you during our first meeting, we came to call Cable Lock because of your radio ad that touted the Cable Lock innovative engineering design and that your process is less messy and could be accomplished in a shorter period of time. My spirits have been renewed in the realization that there is truth in advertising. After exhaustive meetings with numerous other foundation repair companies, we are convinced your product is of superior quality to that of the other systems previously presented to us.

"Additionally, during the work phase, your experienced crew had an apparent care and concern for our home and surrounding property. Not only was the extra effort made daily to spruce-up the area at the end of the days work, but also the property was thoroughly cleaned at the conclusion. Please extend to Darren and his crew our thanks for their diligence. Never have we seen such hard working, diligent men.

"Lastly, it was indeed a pleasure to have the opportunity to meet both you and your brother David. Your knowledge and expertise in the field of foundation repair and the lifetime guarantee accompanied with the system has made us a firm believer in the Cable Lock system. We are sure your company will do very well in the New Orleans area and we will do our best to let our friends know what many others already know - that Cable Lock WORKS!!!"

H. Bruce Shreves, New Orleans 70163

"I wanted to send you this letter of appreciation for the fine job that your company did on the foundation repair work at our home last month.

"We had a number of contractors and engineers look at this problem over the years, and nobody came up with a solution that was acceptable and which they would guarantee. Your company did both, and was able to finish this job within several weeks. There was virtually no cracking of the walls or floors. Further, they returned to do some minor punch list work after completion.

"I would especially like to thank your superintendent, Darren Averitt, who not only moved this job to a quick completion but also was very helpful in explaining the various problems to us as the job progressed. Much of the work I do in my business is representing contractors on construction projects, and unfortunately I usually get involved when things have gone badly. It is nice to be involved in a project that went well, especially on my own home."

 

Gerhardt Zellmer, Baton Rouge 70817

"Mr. Daughtry, the man who came and appraised the job and quoted on it was very courteous and informative. Your "no further cost" lifetime warranty was the best we found."

Jan Belk, Baton Rouge 70808

"Absolutely the best service/experience I have ever had concerning my home. The foreman was excellent - he answered a myriad of questions to my satisfaction. I appreciate being notified of a gas leak and its location by the men under the house."

 

Rollin Sarrodet, Raceland 70394

Was foreman courteous: "very"

Did foreman answer any questions or concerns: "yes"

Were employees courteous and kind: "yes"

Did we leave the yard/house as we found it: "yes"

Did we clean up to your satisfaction: "yes"

Did we leave the yard/house in a safe way:" yes"

Overall how would you rate our service: "excellent"

Overall how would you rate our work: "excellent"

What could we do to better our service: "We were completely satisfied".